FULFILLMENT FAQ

Answers before you get started.

Learn how receiving, inspection, storage, consolidation, packing and worldwide shipping work with DropScale Agency.

Where is your fulfillment operation based?
Our fulfillment operation is based in China, allowing products to be received close to suppliers before storage, consolidation, packing and international shipping.
Can you receive products from multiple suppliers?
Yes. Multiple suppliers can send products to the same receiving point. We can organize the inventory and consolidate products according to your order requirements.
Do you inspect products before shipping?
Inspection can be included according to an agreed checklist. Checks may cover item, quantity, condition, size, color, packaging and labels depending on the product.
Can you store inventory in China?
Yes. Inventory can be stored and organized in our warehouse so it is ready for future fulfillment and customer orders.
Which countries can you ship to?
We support international shipping to many destinations. Available lines, delivery times and prices depend on destination, product type, package weight and shipping requirements.
How are shipping prices calculated?
Shipping prices depend on destination, actual or volumetric weight, dimensions, product category, delivery line and expected delivery time.
What information do you need before onboarding?
We usually need product information, supplier count, monthly order volume, inspection requirements, packing instructions and main shipping countries.
Do I need a minimum monthly order volume?
Operational suitability depends on the products and workflow. Share your current volume through the consultation form so our team can review the setup.
Can you follow a custom quality-control checklist?
Yes. Product-specific checks can be discussed and agreed before inventory arrives at the warehouse.
How do I receive a consultation or quote?
Complete the consultation form with your product category, estimated monthly orders, suppliers and destination countries. Our team will review the information and contact you.

STILL HAVE A QUESTION?

Tell us about your products and fulfillment needs.

Our team can review your operation and answer questions specific to your suppliers, order volume and shipping destinations.